Official Observer Coordinator
Gil Hayes WK1H

Contact Info:
7 Michael Lane
Sterling, MA 01564
Click here to contact the Official Observer Coordinator.

I first got licensed in 1996 when I was 20. I became much more active in 2000 when I first joined the Central Massachusetts Amateur Radio Association. At the time I was very active on their George’s Old Timers ragchew net and had a weekly Net Control slot there for a while. Later on, in 2002, I was one of the founding members of the Worcester Emergency Communications Team. I’ve been highly involved with local EmComm activities ever since. More about me and the rest of my activities in ham radio on my profile.

In 2006, I started noticing some issues on multiple repeater systems in my area, especially while participating in various ragchew nets and public service events. After discussing it with several repeater trustees, I found that they were having a hard time with the situation as well. I decided it was time to help, and this is when I decided to become an OO. The rest is history.

I am happy to help all radio amateurs in whatever way they need me to help as an OO or as the WMA OOC. If you have any issues you’d like to discuss or report, please feel free to contact me. All conversations will be confidential, if requested.

Official Observer Coordinator Appointment Description

The OOC is an ARRL section-level leadership official, appointed by the Section Manager, for two related purposes: to supervise the maintenance monitoring work of the section Official Observers, and to coordinate special Amateur Auxiliary efforts with Headquarters and the SM.

The Official Observer program has operated for more than a half century. In this time, OO appointees have assisted thousands of amateurs whose signals, or operating procedures, were not in compliance with the FCC regulations. The function of the OO is to listen for amateurs who might otherwise come to the attention of the FCC and to advise them by mail of the irregularity observed. The OO program is, in essence, for the benefit of amateurs who want to be helped. OOs must meet high standards of expertise and experience. It is the job of the OO Coordinator to recruit, supervise and direct the efforts of OOs in the section, and to report their activity monthly to the Section Manager, and Headquarters.

With the inception of the Amateur Auxiliary to the FCC, the role of the OOC is greater today than ever before. A key liaison in the Auxiliary, the OOC assists OOs in evidence gathering and conveys evidentiary materials to Headquarters for handling with the FCC.


  • General class license or higher
  • Full ARRL membership & certification in the Amateur Auxiliary
  • Minimum of two (2) years experience as Official Observer
  • Active OO status while holding the OOC appointment